webstorm-crash-reporter.exe

JetBrains WebStorm IDE

Application ProcessSafeCrash Reporting Tool

CPU Usage

0.5-5%

Memory

10-60 MB

Location

C:\Program Files\JetBrains\WebStorm 2025.3\bin

Publisher

JetBrains s.r.o.

Quick Answer

webstorm-crash-reporter.exe is safe. It is JetBrains' official crash reporting utility that runs to collect diagnostic data from WebStorm and sends anonymous crash reports to JetBrains to improve the product.

Is it a Virus?

✔ NO - Safe

Must be located in C:\Program Files\JetBrains\WebStorm 2025.3\bin\webstorm-crash-reporter.exe

Warning

Some processes normal

Only runs when a crash occurs or a crash report is being prepared; should not stay active indefinitely

Can I Disable?

✔ YES

You can disable crash reporting from WebStorm settings or uninstall WebStorm to remove the reporter

What is webstorm-crash-reporter.exe?

webstorm-crash-reporter.exe is a JetBrains crash-reporting utility that runs alongside WebStorm to collect diagnostic data when WebStorm crashes or encounters a fatal error. It gathers logs, environment details, and recent activity to generate a report sent to JetBrains.

The reporter captures stack traces, Java runtime version, OS information, plugin list, and project activity, then bundles the data into a crash report. It uses a unique identifier to correlate reports while preserving user privacy.

Quick Fact: WebStorm pioneered structured crash reporting to help developers reproduce and fix issues more efficiently.

Types of WebStorm Crash Reporter Processes

Reporter Process: Main crash-reporting instance that collects data after a crash
Uploader Process: Handles sending the crash report to JetBrains servers
Validation Process: Verifies report integrity and anonymizes sensitive data before upload

Is webstorm-crash-reporter Safe?

Yes, webstorm-crash-reporter.exe is safe when it's the legitimate JetBrains crash reporter file downloaded from jetbrains.com or installed with WebStorm.

Is webstorm-crash-reporter a Virus or Malware?

The real webstorm-crash-reporter.exe is NOT a virus. Malware can mimic names; verify signature and location.

How to Tell if webstorm-crash-reporter.exe is Legitimate or Malware

File Location:: Must be in C:\Program Files\JetBrains\WebStorm 2025.3\bin\webstorm-crash-reporter.exe or a subfolder of the WebStorm installation.
Digital Signature:: Right-click the executable → Properties → Digital Signatures. Should show a valid signature from "JetBrains s.r.o."
Resource Usage:: Normal usage is very low (usually under 5% CPU and a few MB of memory). Consistently high usage outside of a crash event is suspicious.
Behavior:: The reporter should launch only after a crash or during an immediate crash report workflow initiated by WebStorm.

Red Flags: If webstorm-crash-reporter.exe is found outside the WebStorm installation path, lacks a JetBrains digital signature, or runs constantly without a crash event, scan with antivirus and consider reinstalling WebStorm.

Why Is webstorm-crash-reporter Running on My PC?

The crash reporter is designed to help JetBrains diagnose WebStorm crashes by collecting and uploading diagnostic data. It may start briefly after a crash or during a crash-reporting session.

Reasons it's running:

Post-Crash Data Collection: WebStorm crashed; the reporter collects logs, stack traces, and environment details to build a report.
Automatic Crash Submission: If crash reporting is enabled, the reporter uploads anonymized data to JetBrains servers for analysis.
Background Diagnostic Collection: Gathers plugin lists, Java version, OS details, and recent project activity to aid debugging.
Integrity and Privacy Checks: Validates data, redacts sensitive information, and ensures report integrity before upload.
IDE Integration: The reporter is part of the WebStorm ecosystem and is launched by the IDE to streamline issue triage.

Can I Disable or Remove webstorm-crash-reporter?

Yes, you can disable crash reporting. It won't affect core WebStorm functionality; you can stop reports or remove the reporter by adjusting settings or uninstalling WebStorm.

How to Stop webstorm-crash-reporter

Disable crash reporting in WebStorm: Open WebStorm → Settings (Preferences on macOS) → Appearance & Behavior → System Settings → Data Sharing or Crash Reporting and disable automatic submissions.
Close WebStorm: Exit the IDE completely to ensure no crash reports are queued.
End reporter processes: Open Task Manager (Ctrl+Shift+Esc), locate webstorm-crash-reporter.exe, and End Task.
Prevent startup: In Windows, disable any startup entry for JetBrains WebStorm or the crash reporter in Task Manager → Startup.

How to Uninstall WebStorm Crash Reporter

✔ Windows Settings → Apps → WebStorm → Uninstall (removes IDE and crash reporter)
✔ JetBrains Toolbox app → Manage IDEs → Remove WebStorm
✔ Delete leftover crash-reporter files from the installation directory if any remain

Common Problems: Crash Reporter Issues

If webstorm-crash-reporter.exe misbehaves, use these checks to diagnose and fix issues related to crash reporting.

Common Causes & Solutions

Outdated WebStorm or crash reporter: Update WebStorm to the latest version; the crash reporter is updated with the IDE.
Antivirus or firewall blocking uploads: Whitelist or temporarily disable security software for the crash-reporting components.
Corrupted installation: Repair or reinstall WebStorm via JetBrains Toolbox or Windows Installer.
Insufficient permissions: Run WebStorm as Administrator or ensure user has write access to the installation directory.
Conflicting plugins: Disable recently added plugins and test crash reporting again.
Persistent crash reporter background task: Terminate the process and perform a clean reinstall of WebStorm; check for background services that may linger.

Quick Fixes:
1. Quick Fixes:
2. 1. Update WebStorm to the latest build
3. Restart the IDE and reproduce a crash if necessary
4. Whitelist crash reporting components in security software
5. Check WebStorm Settings → Data Sharing for crash-reporting options
6. If needed, run a clean reinstall of WebStorm

Frequently Asked Questions

Is webstorm-crash-reporter.exe a virus?

No. The legitimate crash reporter from JetBrains is located in the WebStorm installation directory (e.g., C:\Program Files\JetBrains\WebStorm 2025.3\bin) and is signed by JetBrains s.r.o. Verify the digital signature to be sure.

Why is webstorm-crash-reporter running after I close WebStorm?

The crash reporter may run briefly after a crash to collect data and upload it if crash reporting is enabled. It should terminate automatically once the report is prepared.

Can I disable crash reporting in WebStorm?

Yes. In WebStorm, go to Settings/Preferences → Appearance & Behavior → System Settings → Data Sharing or Crash Reporting and disable automatic submissions.

Where are crash reports stored locally?

Local crash data is typically stored in the WebStorm config or system directories (for example, under C:\Users\<YourUser>\AppData\Roaming\JetBrains\WebStorm\log). The exact location depends on OS and version.

Will disabling crash reporting affect support?

Disabling crash reporting may limit JetBrains' ability to diagnose issues automatically. You can still report issues manually via JetBrains Support if needed.

How do I completely remove webstorm-crash-reporter?

Uninstall WebStorm via Windows Settings or JetBrains Toolbox. The crash reporter is removed as part of the IDE, and you can remove any leftover files from the installation directory afterward.