Quick Answer
timetracker-service.exe is safe. It's TimeTrack's background service responsible for time-entry collection, offline storage, and cloud synchronization, running in the background with minimal resource use.
Is it a Virus?
NO - Safe
Must be in C:\Program Files\TimeTrack\TimeTrackerService\timetracker-service.exe
Warning
Multiple processes or threads may exist
The service spawns worker threads for background tasks like sync and reminders
Can I Disable?
YES
You can stop the service and disable startup to prevent automatic running
What is timetracker-service.exe?
timetracker-service.exe is the Windows service component of TimeTrack. It runs in the background to collect work logs, manage offline entries, and sync data with the TimeTrack cloud, so users can track time without keeping the UI open at all times.
This executable operates as a Windows service with a dedicated background thread pool, writes to a local TimeTrack database, and communicates over HTTPS to the backend for synchronization and reporting.
Quick Fact: TimeTrack uses a service-based architecture to minimize UI latency and ensure reliable time capture even when the UI isn't active.
Types of TimeTrack Processes
- Service Process: Main timetracker-service.exe instance that runs in the background
- Worker Process: Background workers handling sync, reminders, and log coroutines
- Updater Process: Keeps TimeTrack components up to date
- Database Access Process: Reads/writes the local time-tracking database
- Notification Process: Delivers desktop reminders about timers and entries
- UI Launcher (Optional): Optional bridge to the TimeTrack UI when user interacts
Is timetracker-service.exe Safe?
Yes, timetracker-service.exe is safe when it is the legitimate file from TimeTrack Solutions Ltd downloaded from official sources or deployed by your organization.
Is timetracker-service.exe a Virus or Malware?
The real timetracker-service.exe is NOT a virus. Malware may disguise itself with a similar name.
How to Tell if timetracker-service.exe is Legitimate or Malware
- File Location: Must be in
C:\Program Files\TimeTrack\TimeTrackerService\timetracker-service.exe or C:\Program Files (x86)\TimeTrack\TimeTrackerService\timetracker-service.exe. Any other path is suspicious.
- Digital Signature: Right-click the file in Explorer → Properties → Digital Signatures. Should show a valid signature from "TimeTrack Solutions Ltd".
- Resource Usage: Normal usage is 0.5-4% CPU and 50-150 MB memory while the service runs. Unusually high usage when idle is suspicious.
- Behavior: The service should only run when TimeTrack tasks require it. If timetracker-service.exe starts without TimeTrack tasks or user consent, investigate for malware.
Red Flags: If timetracker-service.exe is located in unusual folders (like Temp or AppData), starts when TimeTrack is not in use, lacks a digital signature, or shows persistently high resource usage, run a full antivirus scan. Be wary of similarly named files.
Why Is timetracker-service.exe Running on My PC?
timetracker-service.exe runs to support TimeTrack's time-capture, background syncing, and reminder features. It may start automatically or when a user logs in.
Reasons it's running:
- Active Time Tracking: You are actively logging time; the service manages timers and entries in the background.
- Background Sync: Regular synchronization with the TimeTrack cloud keeps work logs up to date without requiring the UI.
- Reminders and Alerts: The service schedules and dispatches reminders for timer-based tasks and project milestones.
- Startup Auto-Launch: Windows startup or user session launch can auto-start the TimeTrack service.
- Offline Entry Handling: Entries made offline are buffered and synced once connectivity resumes.
Can I Disable or Remove timetracker-service.exe?
Yes, you can disable timetracker-service.exe. You can stop the service and uninstall TimeTrack if you no longer need it.
How to Stop timetracker-service.exe
- Stop the Service: Open Services.msc, locate TimeTrack Service, click Stop
- Close UI: If the TimeTrack UI is open, close it
- Disable Startup: In Services.msc, set Startup type to Disabled
- Disable Background Sync: In TimeTrack settings, disable 'Continue running in background' or background sync
- Exit and Verify: Close all TimeTrack processes and verify Task Manager shows no timetracker-service.exe
How to Uninstall TimeTrack
- ✔ Windows Settings → Apps → TimeTrack → Uninstall
- ✔ Control Panel → Programs → Uninstall a program → TimeTrack → Uninstall
- ✔ Restart your computer after uninstalling
Common Problems: TimeTrack Service Issues
If timetracker-service.exe is misbehaving or consuming resources, try the following practical fixes.
Common Causes & Solutions
- Service won't start: Check Windows Services and Event Viewer for startup errors; verify prerequisites and dependencies.
- Sync failures: Check network connectivity, API token validity, and backend status; re-authenticate if needed.
- High CPU usage: Inspect the Task Manager for active timers, reduce the number of running trackers, and consider updating to the latest TimeTrack version.
- High disk I/O: Limit logging verbosity, compact the local database, and ensure disk health.
- Memory leak after long run: Restart the service or update to a fixed build; monitor memory usage with Task Manager.
- Conflicts with antivirus: Add timetracker-service.exe to exclusions or temporarily disable antivirus protection during troubleshooting.
Quick Fixes:
1. Open Services.msc and restart TimeTrack Service
2. Restart the TimeTrack UI and re-check active timers
3. Check for updates: TimeTrack → Help → Check for updates
4. Review logs in the TimeTrack log directory and clear caches if needed
5. Ensure antivirus exclusions include timetracker-service.exe
Frequently Asked Questions
Is timetracker-service.exe safe?
Yes, the legitimate timetracker-service.exe from TimeTrack Solutions Ltd is safe when located in C:\Program Files\TimeTrack\TimeTrackerService and signed properly.
Why is timetracker-service.exe using CPU?
The service runs timers and background sync. CPU usage can spike during active tracking or when syncing large data. Check Task Manager.
Can I uninstall TimeTrack?
Yes, you can uninstall TimeTrack from Windows Settings → Apps. Your data may be removed unless you sync with a TimeTrack account.
Can I disable timetracker-service.exe?
Yes. Stop the service and disable startup; you can also turn off background syncing in TimeTrack settings.
Why does TimeTrack start at login?
If configured, TimeTrack can launch at Windows startup to ensure timers start immediately after login.
Where are my time entries stored?
TimeTrack stores entries in a local database under C:\Users\YourUser\AppData\Local\TimeTrack\Data and is also mirrored to the cloud when connected.