splashtop-connector.exe

Splashtop Connector Service

System ProcessSafe
CPU Usage
2-12%
Memory
60-120 MB
Location
C:\Program Files\Splashtop\Connector\splashtop-connector.exe
Publisher
Splashtop Inc.

Quick Answer

splashtop-connector.exe is safe. It is a legitimate Splashtop component that coordinates secure remote sessions by bridging the Splashtop Client and target devices.

Is it a Virus?
 ✔ NO - Safe
Must be in C:\Program Files\Splashtop\Connector\splashtop-connector.exe
Can I Disable?
 ✔ YES - Disables remote connector functionality until re-enabled
Disabling may stop remote access features and ongoing sessions

What is splashtop-connector.exe?

splashtop-connector.exe is the background service that coordinates Splashtop remote sessions. It runs alongside the Splashtop Client to establish a secure, encrypted channel between your device and a remote computer or technician, enabling quick support and access.

This executable acts as the bridge for remote support and file transfer, coordinating with the Splashtop Client and cloud services to authenticate devices and keep sessions encrypted and isolated from other processes.

Quick Fact: Splashtop Connector handles session handshakes, token validation, and privileged access control to ensure that only authenticated users can initiate or accept remote sessions.

Types of Splashtop Connector Processes

Is splashtop-connector.exe Safe?

Yes, splashtop-connector.exe is safe when it is the legitimate file from Splashtop Inc. downloaded from splashtop.com or installed via official Splashtop software.

Is splashtop-connector.exe a Virus or Malware?

The real splashtop-connector.exe is NOT a virus. However, malware may masquerade with similar filenames. Always inspect the file location and digital signature.

How to Tell if splashtop-connector.exe is Legitimate or Malware

  1. File Location:: Must be in C:\Program Files\Splashtop\Connector\splashtop-connector.exe or C:\Program Files (x86)\Splashtop\Connector\splashtop-connector.exe. Any other path is suspicious.
  2. Digital Signature:: Right-click the file in Explorer -> Properties -> Digital Signatures. Should show "Splashtop Inc." as the signer.
  3. Resource Usage:: Normal usage is 2-12% CPU and 60-120 MB memory per instance during idle operation; sustained spikes warrant checking for issues.
  4. Behavior:: Connector should run with the Splashtop Client and not linger after sessions end if the client is closed.

Red Flags: If splashtop-connector.exe is located in unusual folders (like C:\Windows\System32, C:\Users\Public, or Temp) or runs when no Splashtop client is active, or lacks a valid signature, scan immediately. Watch for similarly named files like "splashtop-connector.exe" written by third parties.

Why Is splashtop-connector.exe Running on My PC?

splashtop-connector.exe runs to coordinate remote sessions when Splashtop is installed, and may also run to maintain connectivity in the background for quick access.

Reasons it's running:

Can I Disable or Remove splashtop-connector.exe?

Yes, you can disable splashtop-connector.exe. Disabling stops remote access features and session handling until re-enabled, which may affect planned support or legitimate remote connections.

How to Stop splashtop-connector.exe

How to Uninstall Splashtop Connector

Common Problems: Splashtop Connector High CPU or Memory Usage

If splashtop-connector.exe is consuming excessive resources or behaving oddly, use these targeted steps to diagnose and resolve issues specific to the Splashtop Connector.

Common Causes & Solutions

Quick Fixes:
1. Quick Fixes:
2. 1. Open Splashtop Client Task Manager (or use Task Manager) to identify the most active components
3. 2. Ensure Splashtop Connector is up to date via official Splashtop updater
4. 3. Disable unused features in Splashtop settings that may rely on the connector
5. 4. Reset network settings and re-authenticate the session
6. 5. Reboot the computer to clear stuck sessions

Frequently Asked Questions

Is splashtop-connector.exe safe?

splashtop-connector.exe is a legitimate Splashtop component that coordinates secure remote sessions. Verify path: C:\Program Files\Splashtop\Connector\splashtop-connector.exe and signature from Splashtop Inc.

Why does splashtop-connector.exe use CPU constantly?

If the connector consumes CPU for long periods, check active sessions via Splashtop Client, disable unnecessary features, update software, and scan for malware if anything looks suspicious.

Can I delete splashtop-connector.exe?

Yes. You can uninstall Splashtop from Windows Settings → Apps. Your remote access settings may be removed; you can reinstall Splashtop later if needed.

Can I disable splashtop-connector.exe?

Yes, you can disable the connector from startup and close sessions, but you will lose remote access capabilities until re-enabled.

Why does splashtop-connector.exe start with Windows?

Splashtop Connector typically starts with Windows if you installed Splashtop; you can disable startup in Task Manager to prevent automatic launches.

What does splashtop-connector.exe do?

Splashtop uses a multi-process approach; the Connector handles session setup and encryption, while the Client manages the user interface. You can see process roles in Task Manager.

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