Quick Answer
screen-recorder-telemetry.exe is safe. It's a legitimate telemetry component from ScreenTools that collects usage and performance metrics to help improve the screen recorder, running in the background as a lightweight service.
Is it a Virus?
✔ NO - Safe
Must be in C:\Program Files\ScreenTools\ScreenRecorder\Telemetry\screen-recorder-telemetry.exe
Warning
Most telemetry processes normal
Telemetry runs in background; ensure it's from ScreenTools and not a spoof
Can I Disable?
✔ YES
If you don't want telemetry, disable via ScreenTools app settings or Task Manager startup
What is screen-recorder-telemetry.exe?
screen-recorder-telemetry.exe is a background telemetry service for the ScreenTools screen recorder. It collects anonymized usage and performance data to help improve stability, quality, and feature behavior. It runs quietly in the background and sends data to ScreenTools servers, typically with user consent where applicable.
This process runs as a lightweight, sandboxed service that gathers non-content usage metrics, error reports, and feature interactions. Data is transmitted securely to ScreenTools for analysis, with controls to limit data collection and protect privacy.
Quick Fact: Telemetry components help diagnose issues and guide improvements; data collection is designed to be lightweight and privacy-conscious, with configurable opt-out.
Types of Screen Recorder Telemetry Processes
- Telemetry Service: Core background service that collects usage statistics and sends them to the server
- Event Logger: Records recording start/stop events and basic errors
- Network Sender: Handles secure data transmission to telemetry endpoints
- Health Monitor: Monitors telemetry subsystem health and reports faults
- Policy Updater: Checks for telemetry policy updates and feature flags
- Diagnostic Helper: Aids in troubleshooting by collecting minimal diagnostic data when enabled
Is screen-recorder-telemetry.exe Safe?
Yes, screen-recorder-telemetry.exe is safe when it's the legitimate file from ScreenTools downloaded from official sources or bundled with the ScreenTools product.
Is screen-recorder-telemetry.exe a Virus or Malware?
The real screen-recorder-telemetry.exe is NOT a virus. Malware may masquerade with similar names, so verify the path and signature.
How to Tell if screen-recorder-telemetry.exe is Legitimate or Malware
- File Location:: Must be in C:\Program Files\ScreenTools\ScreenRecorder\Telemetry\ or C:\Program Files (x86)\ScreenTools\ScreenRecorder\Telemetry\. Otherwise, suspect.
- Digital Signature:: Right-click the file in Explorer → Properties → Digital Signatures. Should show "ScreenTools, Inc." as signer.
- Resource Usage:: Normal usage is 0-8% CPU and 40-150 MB memory. Constant high usage outside expected activity is suspicious.
- Behavior:: Telemetry should not capture screen content. It should report only usage metrics and diagnostic data if enabled.
Red Flags: If the file is not in the expected Telemetry folder, lacks a valid signature, runs when recording is idle, or uses unusual network destinations, scan with antivirus and verify with ScreenTools support.
Why Is screen-recorder-telemetry Running on My PC?
screen-recorder-telemetry runs to collect essential telemetry for product quality, privacy controls, and feature improvement. It may run even when a recording session isn't active to maintain readiness and ensure updates.
Reasons it's running:
- Active Recording Activity: Telemetry collects data while recording or when recording is active to monitor performance and usage
- Background Telemetry: Telemetry runs in the background to capture general usage patterns and error reports without user prompts
- Startup Behavior: The service may start at system boot or user login to ensure telemetry is ready when needed
- Policy and Update Checks: Checks for telemetry policy updates and feature flags to align with user preferences
- Error Reporting and Diagnostics: Collects crash and error reports to improve reliability, with data minimized by design
Can I Disable or Remove screen-recorder-telemetry.exe?
Yes, you can disable screen-recorder-telemetry.exe. Disabling telemetry won't stop ScreenTools screen recording, but you may lose usage insights and improvement feedback.
How to Stop screen-recorder-telemetry
- Disable Telemetry in App: Open ScreenTools app Settings → Privacy → Telemetry and toggle off data collection
- Disable Startup: Task Manager → Startup tab → Disable ScreenTools Telemetry
- Stop Background Service: Run services.msc, locate ScreenTools Telemetry, set Startup Type to Disabled and stop the service
- Limit Telemetry: In-app settings, reduce data granularity or opt out of sharing diagnostic data
- Reboot: Restart the system to apply changes
How to Uninstall ScreenTools Telemetry
- ✔ Open Windows Settings → Apps → Apps & Features → ScreenTools Screen Recorder → Uninstall
- ✔ Follow prompts to remove the entire ScreenTools package (or keep the recorder and remove telemetry module if offered)
- ✔ Reinstall if you need the screen recorder later from ScreenTools website
Common Problems: High CPU or Memory Usage
If screen-recorder-telemetry.exe is consuming excessive resources:
Common Causes & Solutions
- Frequent recording sessions: Limit auto-recording and background capture; configure to start only when needed
- Background data syncing: Disable nonessential telemetry channels in the app settings
- Outdated software: Update ScreenTools to the latest version with telemetry improvements
- Network retries: Check network connectivity and server reachability; reduce retry intervals if possible
- Antivirus interference: Whitelist the telemetry executable path in your antivirus or security suite
- Corrupted telemetry cache: Clear cached telemetry data via the app or reset telemetry settings
Quick Fixes:
1. Quick Fixes:
2. 1. Open ScreenTools and check Telemetry settings
3. Disable nonessential telemetry channels
4. Update to the latest version
5. Whitelist the path: C:\Program Files\ScreenTools\ScreenRecorder\Telemetry
6. Restart the computer
Frequently Asked Questions
Is screen-recorder-telemetry.exe a virus?
No, the legitimate screen-recorder-telemetry.exe is not a virus. It should reside in C:\Program Files\ScreenTools\ScreenRecorder\Telemetry\screen-recorder-telemetry.exe and be signed by ScreenTools, Inc.
Why is screen-recorder-telemetry running when I haven't started recording?
Telemetry can run in the background to monitor general usage patterns and readiness. It may also start with Windows or the ScreenTools app even if you are not actively recording.
Can I disable telemetry without affecting screen recording?
Yes. You can disable telemetry in the ScreenTools app settings or via Task Manager startup without stopping the screen recording functionality.
Where is telemetry data stored and who can access it?
Telemetry data is stored on ScreenTools servers and associated with your account based on privacy settings. Access is limited to approved ScreenTools personnel and automated processes.
How do I uninstall or disable screen-recorder-telemetry?
Uninstall the telemetry module via Windows Settings → Apps, or disable telemetry in the app and startup settings. You can also reinstall the recorder without telemetry if offered.
Is telemetry data sent securely and can I opt out?
Data is sent over HTTPS with encryption. You can opt out in app settings; some data may be required for core functionality depending on policy.