scanner-utility-service.exe

Scanner Utility Service

Application ProcessSafeScanner Tool

CPU Usage

1-15%

Memory

30-120 MB

Location

C:\Program Files\ScannerUtility

Publisher

TechScan Solutions

Quick Answer

scanner-utility-service.exe is safe. It is a legitimate Windows scanner utility component that manages background scanning tasks and coordinates with the main application.

Is it a Virus?

✔ NO - Safe

Typically located in C:\Program Files\ScannerUtility\ScannerUtility-Service.exe

Warning

Many processes normal

Background service may spawn child threads per scan task

Can I Disable?

✔ YES

Disabling may impact background scans; ensure you still have a scanner running if needed

What is scanner-utility-service.exe?

scanner-utility-service.exe is the executable component of TechScan Solutions' Scanner Utility Suite. It runs as a background service to manage and orchestrate on-demand and scheduled scans, coordinate with the main GUI, and enforce security policies. It helps ensure real-time protection without blocking foreground tasks.

This multi-process service offloads scanning work from the UI, runs in a low-priority background thread pool, and communicates with the core engine. It uses inter-process communication to deliver scan results and update signatures without freezing the interface.

Quick Fact: Scanner Utility Service is designed to run as a background worker, minimizing UI latency while delivering timely scans.

Types of Scanner Processes

Scanner Service Process: Background task coordinating scans and scheduling
Worker Process: Executes individual scanning jobs
Update Process: Handles signature and rule updates
Telemetry Process: Reports usage telemetry to the vendor
GUI Helper: Supports user interface interactions with the service

Is scanner-utility-service.exe Safe?

Yes, scanner-utility-service.exe is safe when it is the legitimate file from TechScan Solutions downloaded from official sources (company site or software suite).

Is scanner-utility-service.exe a Virus or Malware?

The real scanner-utility-service.exe is NOT a virus. Malware may imitate names; verify digital signatures and location.

How to Tell if scanner-utility-service.exe is Legitimate or Malware

File Location: Must be in C:\Program Files\ScannerUtility\ScannerUtility-Service.exe or C:\Program Files (x86)\ScannerUtility\ScannerUtility-Service.exe. Any other location is suspicious.
Digital Signature: Right-click scanner-utility-service.exe in its folder → Properties → Digital Signatures. Should show "TechScan Solutions" as signer.
Resource Usage: Normal usage is 1-15% CPU per thread, 30-120 MB memory overall. Unusually high usage when idle is a red flag.
Behavior: Should run as a background service and only interact with the main application and scanning components. Running without UI or user action may indicate malware.

Red Flags: If scanner-utility-service.exe is found outside the Program Files\ScannerUtility folder, lacks a digital signature, or uses persistent high resources when idle, run a full antivirus scan. Be wary of similarly named files in temp or AppData.

Why Is scanner-utility-service.exe Running on My PC?

The scanner service runs to manage background scan tasks, coordinate with the primary scanner app, and ensure real-time protection features stay responsive.

Reasons it's running:

Active Scanning: The service starts scans in the background as needed or on schedule.
Background Tasks: Performs scheduled maintenance, log collection, or signature updates while the app is idle.
User Action: Launch of the main scanner suite triggers the service to start and attach to UI.
System Startup: Configured to launch at Windows startup to enable protection from the moment you log in.
Auto-Update: Wakes up to apply new signatures and policy updates from the vendor server.

Can I Disable or Remove scanner-utility-service.exe?

Yes, you can disable scanner-utility-service.exe. It's safe to stop the service temporarily, but note that background scanning may be affected. Uninstall as part of the scanner suite to remove completely.

How to Stop scanner-utility-service

Stop via Services: Open services.msc, locate Scanner Utility Service, click Stop
Task Manager: End process name: scanner-utility-service.exe
Disable Startup: In Services, set Startup Type to Disabled
Disable background scans: Within the scanner app settings, turn off background scanning
Uninstall Suite: Settings > Apps > Uninstall Scanner Utility Suite

How to Uninstall Scanner Utility Suite

✔ Windows Settings → Apps → Apps & Features → Scanner Utility Suite → Uninstall
✔ Control Panel → Programs → Uninstall a program → Scanner Utility Suite → Uninstall
✔ Restart computer after uninstall to complete cleanup
✔ If you plan to reinstall, download the latest version from the official TechScan site

Common Problems: High CPU or Memory Usage

If scanner-utility-service.exe is consuming excessive resources:

Common Causes & Solutions

Too Many Scans or Large Scans: Pause or stagger scans; schedule during off-peak hours; limit concurrent scans
Background Telemetry: Disable non-essential telemetry in settings; reduce data collection
Outdated Version: Update to latest version
Excessive Logging: Turn off verbose logs or configure log level
Conflicting Security Software: Temporarily disable other antivirus or security software to check
Conflicting Integration Modules: Disable integration modules that are not needed

Quick Fixes:
1. Open Scanner Manager and identify active scans and heavy tasks
2. Pause or cancel long-running scans; re-schedule if necessary
3. Update Software to the latest version
4. Disable unnecessary features or integrations in Settings
5. Restart the Scanner Utility Service to apply changes

Frequently Asked Questions

Is scanner-utility-service.exe a virus?

No, the legitimate file is part of the Scanner Utility Suite by TechScan Solutions and should reside in C:\Program Files\ScannerUtility. Verify digital signature.

Why is scanner-utility-service.exe using so much CPU?

It may be performing scans or updates; check Task Manager for active tasks; pause heavy tasks; ensure no malware or conflicting software.

Can I delete scanner-utility-service.exe?

You can uninstall the Suite, but not just delete the file; deleting may break functionality.

Can I disable scanner-utility-service.exe?

Yes, you can disable the service and prevent startup. This may reduce protection until re-enabled.

Why does it start at startup?

Startup helps ensure protection from boot. Disable via Task Manager → Startup or via Services if you prefer.

How do I reduce its resource usage?

Close heavy scans, update to the latest version, disable telemetry or non-essential modules, and consider scheduling scans during idle periods.