Is it a Virus?
✔ NO - Safe
Must be located in C:\Program Files\Resilio Sync or C:\Program Files (x86)\Resilio Sync\
Warning
Telemetry runs as a background service
Each telemetry task runs in its own context to minimize impact on the core sync
Can I Disable?
✔ YES
Telemetry can be turned off via Resilio Sync settings or Windows startup configuration
What is resilio-sync-telemetry.exe?
resilio-sync-telemetry.exe is the background telemetry component of Resilio Sync. It collects anonymized usage statistics and performance metrics to help improve synchronization reliability, diagnose issues, and optimize network behavior. It runs alongside the main app and may operate in the background to monitor health and efficiency.
Telemetry runs as a lightweight background task that gathers metrics on sync throughput, error rates, and connection quality. Collected data is anonymized and sent to Resilio servers to improve stability, performance, and reliability of the sync experience.
Quick Fact: Telemetry was introduced to help identify bottlenecks in large-scale sync deployments and to enhance error diagnostics.
Types of Resilio Sync Telemetry Processes
- Telemetry Dispatcher: Coordinates data collection from multiple components and queues for upload.
- Data Uploader: Transmits anonymized usage statistics to Resilio telemetry servers.
- Background Monitor: Monitors sync health, throughput, and connection quality.
- Event Logger: Records events related to sync operations for diagnostics.
- Cache Manager: Manages and purges telemetry caches to conserve space.
Is resilio-sync-telemetry.exe Safe?
Yes, resilio-sync-telemetry.exe is safe when it's the legitimate file from Resilio Sync installed via official sources.
Is resilio-sync-telemetry.exe a Virus or Malware?
The real file is NOT a virus. However, malware may mimic names. Always verify the file location and signature.
How to Tell if resilio-sync-telemetry.exe is Legitimate or Malware
- File Location:: Must be in
C:\Program Files\Resilio Sync\ or C:\Program Files (x86)\Resilio Sync\. Any resilio-sync-telemetry.exe elsewhere is suspicious.
- Digital Signature:: Right-click the file in Explorer → Properties → Digital Signatures. Should show a valid signature from "Resilio, Inc.".
- Resource Usage:: Normal usage is 0.5-3% CPU and 20-60 MB RAM. Persistently high usage when the main app is idle may indicate an issue.
- Behavior:: Telemetry runs in the background only when Resilio Sync is installed and active. Unlinked background processes may be malicious.
Red Flags: If resilio-sync-telemetry.exe is located in unusual folders (e.g., Temp, AppData, System32), runs without the core app, lacks a valid signature, or uses unusual network activity, run antivirus/malware scans and verify with the official installer.
Why Is resilio-sync-telemetry.exe Running on My PC?
Resilio-sync-telemetry.exe runs to collect anonymized telemetry data and monitor sync health. It may start at Windows boot if configured or run on demand with the Sync client to support diagnostics and product improvements.
Reasons it's running:
- Active Telemetry Collection: The component collects metrics continuously while the app is installed to inform product improvements and issue detection.
- Background Sync Health Monitoring: It monitors transfer rates, peer connectivity, and error codes to surface diagnostics for support and optimization.
- Startup or Background Service: Configured to launch at system startup or run as a background service to ensure ongoing visibility into performance.
- Feature Enablement Telemetry: Collects data related to optional features or modules enabled in Resilio Sync for compatibility and optimization.
- Error Reporting and Diagnostics: Gathers error codes and performance diagnostics to accelerate troubleshooting and stability improvements.
Can I Disable or Remove resilio-sync-telemetry.exe?
Yes, you can disable resilio-sync-telemetry.exe. It is safe to modify telemetry settings; you can turn it off, disable startup, or uninstall to remove telemetry entirely.
How to Stop resilio-sync-telemetry.exe
- Disable Telemetry in Resilio Sync: Open Resilio Sync Settings → System → Telemetry and toggle off 'Share usage data'.
- Disable Startup: Task Manager → Startup tab → locate Resilio Sync and disable it.
- Stop Telemetry Service: Open services.msc, locate 'Resilio Telemetry', right-click and Stop.
- Restart Resilio Sync: Close and reopen Resilio Sync to ensure telemetry is stopped.
- Block Telemetry Network: Configure firewall to block telemetry endpoints used by Resilio Sync.
How to Uninstall Resilio Sync
- ✔ Windows Settings → Apps → Apps & Features → Resilio Sync → Uninstall
- ✔ Control Panel → Programs → Uninstall a program → Resilio Sync → Uninstall
- ✔ If you want to remove telemetry data as well, delete: C:\ProgramData\Resilio Sync\Telemetry
Common Problems: Telemetry-Related Issues
If resilio-sync-telemetry.exe is causing performance or network issues, try these causes and solutions.
Common Causes & Solutions
- Frequent telemetry sampling due to misconfiguration: Reset telemetry sampling settings in Resilio Sync or disable telemetry to reduce data volume.
- Background tasks due to many sync jobs: Limit the number of active sync tasks or archive older data to reduce telemetry chatter.
- Telemetry endpoints blocked by firewall: Allowlist Resilio telemetry endpoints in firewall or security software.
- Outdated Telemetry module: Update Resilio Sync to the latest version which includes telemetry improvements.
- Corrupt telemetry cache: Clear the telemetry cache at C:\ProgramData\Resilio Sync\Telemetry and restart.
- Conflicts with antivirus or monitoring tools: Add exclusions for Resilio Sync processes and telemetry data folders.
Quick Fixes:
1. Quick Fixes:
2. 1. Open Resilio Sync Task Manager (Settings → System → Telemetry) and disable data sharing.
3. Update to the latest Resilio Sync version.
4. Restart the Resilio Sync service or application.
5. Clear telemetry caches at C:\ProgramData\Resilio Sync\Telemetry.
6. Add firewall exclusions for telemetry endpoints.
Frequently Asked Questions
What data does resilio-sync-telemetry.exe collect?
Telemetry collects anonymized usage statistics, feature usage, performance metrics, and error codes to help improve stability and efficiency of Resilio Sync.
Is telemetry enabled by default?
Telemetry may be enabled by default in some installations. You can check and modify this in Resilio Sync settings under System → Telemetry.
Can I disable telemetry permanently?
Yes. Disable it in the app settings and remove any startup entries. For complete removal, uninstall Resilio Sync and delete residual telemetry data folders.
Will disabling telemetry affect sync performance?
Disabling telemetry does not affect the core syncing functionality. It may reduce diagnostic visibility for support but will not impair file transfers.
Where is telemetry data stored?
Telemetry data is stored in the Resilio Sync data paths, typically under C:\ProgramData\Resilio Sync\Telemetry. Deleting this folder removes local telemetry caches.
How do I remove Resilio Sync and telemetry completely?
Uninstall Resilio Sync via Settings or Control Panel, then remove residual folders such as C:\ProgramData\Resilio Sync and C:\Users\<YourUser>\AppData\Local\Resilio Sync if present.