Is it a Virus?
✔ NO - Safe
Must be located in C:\Program Files\Resilio Sync\CrashReporter
Warning
Crash reporter is active during failures
It may run briefly after a crash to generate diagnostics
Can I Disable?
✔ YES
Disabling only stops crash reporting; Resilio Sync can still operate
What is resilio-sync-crash-reporter.exe?
resilio-sync-crash-reporter.exe is a small companion process installed with Resilio Sync. It runs to capture crash data when the main application encounters an error, generating diagnostics for developers to analyze failures and improve stability.
This crash reporter runs alongside the main Resilio Sync executable, collects stack traces, crash dumps, and environmental metadata, and transmits anonymized reports. It helps the product team diagnose issues without exposing personal data.
Quick Fact: Resilio's crash reporter is designed to run only during crashes or abnormal terminations to minimize resource use.
Types of Crash Reporter Interactions
- Crash Detection: Watches the Resilio Sync process for unhandled exceptions
- Data Capture: Collects stack traces, dumps, and crash metadata
- Report Transmission: Sends anonymized reports to the server when enabled
- Privacy Guard: Redacts sensitive fields before transmission
Is resilio-sync-crash-reporter.exe Safe?
Yes, resilio-sync-crash-reporter.exe is safe when it is the legitimate file from Resilio Sync downloaded from official sources (resilio.com or the official installer).
Is resilio-sync-crash-reporter.exe a Virus or Malware?
The real resilio-sync-crash-reporter.exe is NOT a virus. However, malware can masquerade with similar names. Verify authenticity.
How to Tell if resilio-sync-crash-reporter.exe is Legitimate or Malware
- File Location:: Must be in
C:\Program Files\Resilio Sync\CrashReporter\resilio-sync-crash-reporter.exe or C:\Program Files (x86)\Resilio Sync\CrashReporter\resilio-sync-crash-reporter.exe. Any other path is suspicious.
- Digital Signature:: Right-click the executable in Explorer → Properties → Digital Signatures. Should show "Resilio, Inc." as the signer.
- Resource Usage:: Normal usage is minimal; high CPU when idle is suspicious and warrants verification.
- Behavior:: Crash reporter should not modify user files or run without Resilio Sync. Unprompted network activity is a red flag.
Red Flags: If resilio-sync-crash-reporter.exe is found outside the CrashReporter folder, lacks a valid signature, or communicates unexpectedly, scan with antivirus and compare with official installer.
Why Is resilio-sync-crash-reporter.exe Running on My PC?
The crash reporter runs to capture diagnostics after a Resilio Sync crash or to prepare data for automated crash submissions. It does not start continuously, only during relevant events or background crash collection.
Reasons it's running:
- Active Crash Occurrence: A recent crash triggered by Resilio Sync starts the reporter to collect data.
- Background Diagnostic Mode: If crash reporting is enabled, the reporter can run briefly to assemble diagnostics after events.
- Startup Initialization: On install or update, the crash reporter may initialize to monitor stability.
- Periodic Telemetry: Some builds schedule occasional health checks that can invoke the reporter.
- Error Handling Loop: If the main app encounters unhandled exceptions, the reporter may engage to gather context.
Can I Disable or Remove resilio-sync-crash-reporter.exe?
Yes, you can disable resilio-sync-crash-reporter.exe. Disabling stops crash diagnostics; Resilio Sync will still function but no crash data will be sent.
How to Stop resilio-sync-crash-reporter.exe
- Disable Crash Reporting in Resilio Sync: Open the Resilio Sync settings and turn off crash reporting or telemetry if available.
- Close Resilio Sync: Exit the application completely and ensure no background processes remain.
- Task Manager: End the crash reporter process if it starts automatically (Ctrl+Shift+Esc).
- Disable Startup: In Task Manager → Startup, disable Resilio Sync to prevent automatic launcher.
- Uninstall (Optional): If you want to remove all components, uninstall Resilio Sync from Settings → Apps.
How to Uninstall Resilio Sync
- ✔ Windows Settings → Apps → Resilio Sync → Uninstall
- ✔ Control Panel → Programs → Uninstall a program → Resilio Sync → Uninstall
- ✔ Backup any synced data if needed and then remove
Common Problems: High CPU or Memory Usage
If resilio-sync-crash-reporter.exe is consuming excessive resources:
Common Causes & Solutions
- Frequent crashes: Ensure the main Resilio Sync is up to date; update to latest build and re-launch.
- Stale crash data: Clear crash reports or reset crash reporter cache via settings.
- Background Telemetry: Disable telemetry options in Resilio Sync if privacy is a concern.
- Conflict with antivirus: Add crash reporter to allowed list or temporarily disable antivirus to test.
- Insufficient permissions: Run Resilio Sync as administrator to allow writing dumps.
- Large crash dumps: Limit dump size in settings or archive old dumps to free space.
Quick Fixes:
1. Quick Fixes:
2. 1. Open Resilio Sync and disable crash reporting to test
3. Update to the latest build
4. Restart the application
5. Check for conflicts with antivirus / firewall
6. Review crash reports location and clear old dumps
Frequently Asked Questions
Is resilio-sync-crash-reporter.exe a virus?
No, the legitimate crash reporter from Resilio Sync is safe. Verify its path is in C:\Program Files\Resilio Sync\CrashReporter and signed by Resilio, Inc.
Why does the crash reporter run after a crash?
It activates to collect diagnostic data, capture stack traces, and prepare crash reports for submission to developers.
Can I disable crash reporting without affecting Sync?
Yes. You can turn off crash reporting in the application settings or stop the process via Task Manager after closing the app.
Does it send data to the internet?
If enabled, it sends anonymized crash data to Resilio servers. You can disable this in settings if privacy matters.
How do I uninstall Resilio Sync completely?
Use Windows Settings → Apps → Resilio Sync → Uninstall and remove residual folders if needed.