Quick Answer
logmein-pro-svc.exe is safe. It's the legitimate Windows service for LogMeIn Pro that maintains remote access, session management, and background connectivity. Run from the official install path and signed by LogMeIn, Inc.
Is it a Virus?
old NO - Safe
Must be located at C:\Program Files\LogMeIn Pro\logmein-pro-svc.exe
Can I Disable?
Disabling will stop remote access and background connectivity; you will lose active sessions and scheduled tasks until re-enabled.
Disabling logmein-pro-svc will terminate active remote sessions and prevent new ones until the service is re-started
Is it essential?
Yes - Required for ongoing remote access, persistence, and background health checks when using LogMeIn Pro.
Essential for LogMeIn Pro connectivity in most configurations
What is logmein-pro-svc.exe?
logmein-pro-svc is the Windows service component for LogMeIn Pro that maintains remote access sessions, background connectivity, and cloud communication. It runs continuously in the background to ensure remote connections stay alive and authenticated, even when the main UI is not open.
The logmein-pro-svc runs as a Windows service that starts with Windows (if configured) and manages authentication, session orchestration, and secure channels to LogMeIn's cloud. It is designed to operate quietly in the background while supporting remote access features.
Quick Fact: LogMeIn Pro relies on a dedicated service to manage heartbeat messages, encryption, and session persistence, enabling seamless remote access across reboots and network changes.
Types of LogMeIn Pro Processes
- Service Process: Core Windows service that handles remote access and session management
- Agent Loader: Startup component that initializes on service start
- Updater: Checks for and applies updates to the LogMeIn Pro components
- Network Listener: Listens for incoming remote connection requests
- Security Handler: Manages encryption, authentication, and secure channels
- Diagnostics Helper: Collects logs and telemetry for troubleshooting
Is logmein-pro-svc Safe?
Yes, logmein-pro-svc is safe when obtained from official LogMeIn installers or legitimate Microsoft Store deployments and signed by LogMeIn, Inc.
Is logmein-pro-svc a Virus or Malware?
The genuine logmein-pro-svc is not a virus. Malware may mimic names; always verify the digital signature and the install path.
How to Tell if logmein-pro-svc is Legitimate or Malware
- File Location:: Must be in
C:\Program Files\LogMeIn Pro\logmein-pro-svc.exe or C:\Program Files (x86)\LogMeIn Pro\logmein-pro-svc.exe. Any other location is suspicious.
- Digital Signature:: Right-click the file in Explorer → Properties → Digital Signatures. Should show LogMeIn, Inc. as the signer.
- Service Path Verification:: Open Services (services.msc) → locate LogMeIn Pro Service → Properties → Path to executable should be
C:\Program Files\LogMeIn Pro\logmein-pro-svc.exe.
- Resource Usage Verification:: Describe typical usage: 2-10% CPU per process, 60-180 MB memory. Abnormal constant spikes or execution when LogMeIn Pro is not installed is suspicious.
Red Flags: If logmein-pro-svc.exe resides outside C:\Program Files\LogMeIn Pro or C:\Program Files (x86)\LogMeIn Pro, runs while logs are idle, lacks a valid signature, or uses unusual resource spikes, scan with your antivirus immediately. Be wary of similarly named files like "logmein-pro-svc.dll" or "logmein-pro-svc32.exe" from untrusted sources.
Why Is logmein-pro-svc Running on My PC?
logmein-pro-svc runs in the background to maintain remote access sessions, keep the connection alive, and coordinate with the LogMeIn cloud for status updates and authentication.
Reasons it's running:
- Active Remote Sessions: You have an active LogMeIn Pro session or scheduled remote access; the service stays running to maintain connectivity.
- Background Connectivity: The service maintains background network channels for quick reconnects and status pings to the cloud.
- Startup Auto-Launch: LogMeIn Pro is configured to start with Windows, launching logmein-pro-svc at boot.
- Update and Patch Management: The service may stay running to apply updates and ensure secure communications with LogMeIn servers.
- Remote Management Features: Features like monitoring, alerts, and remote printing rely on a continuously running service.
Can I Disable or Remove logmein-pro-svc?
Yes, you can disable logmein-pro-svc. Doing so will disrupt remote access and background connectivity for LogMeIn Pro; you may still keep the UI installed but remote features will not function until the service is re-enabled.
How to Stop logmein-pro-svc
- Disable Startup: Open Task Manager > Startup tab > locate 'LogMeIn Pro' and click Disable
- Stop the Service: Open Services (services.msc) > find 'LogMeIn Pro Service' > right-click > Stop
- Close LogMeIn Pro UI: Exit the LogMeIn Pro application completely
- Prevent Auto Start: Uninstall LogMeIn Pro or use the installer options to disable automatic startup
- Disable Background Features: In LogMeIn Pro settings, disable options like 'Continue running background apps when LogMeIn Pro is closed' if available
How to Uninstall LogMeIn Pro
- ✔ Windows Settings → Apps → Apps & Features → LogMeIn Pro → Uninstall
- ✔ Control Panel → Programs → Uninstall a program → LogMeIn Pro → Uninstall
- ✔ Consider alternative remote access solutions if you do not require LogMeIn Pro
Common Problems: High CPU or Memory Usage
If logmein-pro-svc is using a lot of resources or behaving unexpectedly:
Common Causes & Solutions
- Active Remote Sessions: Close or suspend active remote sessions and verify that no background tasks are keeping the session alive unnecessarily.
- Background Features Enabled: Disable non-essential background features in LogMeIn Pro settings to reduce ongoing activity.
- Outdated Version: Update LogMeIn Pro to the latest version via the built-in updater.
- Conflict with Antivirus/Firewall: Whitelist logmein-pro-svc.exe in security software or adjust firewall rules to allow proper operation.
- Corrupted Installation: Repair or reinstall LogMeIn Pro to reset service components and reduce anomalies.
- Network Latency or NAT Issues: Check network configuration, ensure port 443 is accessible, and verify DNS resolution for LogMeIn services.
Quick Fixes:
1. Quick Fixes:
2. 1. Open Task Manager and identify the logmein-pro-svc process or related LogMeIn Pro components
3. 2. Restart the LogMeIn Pro service or the entire application
4. 3. Clear any stored credentials and re-authenticate
5. 4. Check for available updates and install the latest version
6. 5. Disable or remove unnecessary remote features or background tasks
Frequently Asked Questions
Is logmein-pro-svc safe to have on my PC?
Yes, the legitimate logmein-pro-svc.exe is a Windows service that supports LogMeIn Pro remote access and persistence. Verify its install path (C:\Program Files\LogMeIn Pro\logmein-pro-svc.exe) and signature from LogMeIn, Inc.
Why is logmein-pro-svc using CPU when I’m not using LogMeIn Pro?
The service may perform background tasks such as heartbeat checks, session maintenance, or update checks. If you are not using Pro, consider disabling startup and stopping the service.
Can I uninstall logmein-pro-svc without removing LogMeIn Pro?
Uninstalling the service will remove remote access capabilities. If you still need Pro, you should reinstall the software after uninstalling the service.
How do I disable logmein-pro-svc from starting with Windows?
Open Task Manager -> Startup tab -> Disable LogMeIn Pro, or use Services (services.msc) to set the LogMeIn Pro Service to Disabled.
Where is logmein-pro-svc installed on Windows?
Typical installation path is C:\Program Files\LogMeIn Pro\logmein-pro-svc.exe (or C:\Program Files (x86)\LogMeIn Pro\logmein-pro-svc.exe). Confirm the path in the Services manager.
Will disabling logmein-pro-svc affect my remote sessions?
Yes. Disabling the service will terminate active remote sessions and prevent new connections until the service is re-enabled.