Quick Answer
gotomeeting.exe is safe. It's the GoToMeeting desktop client, which uses multiple processes for streaming, UI, and background services to maintain stable audio/video and real-time collaboration.
What is GoToMeeting.exe?
gotomeeting.exe is the main executable for the GoToMeeting desktop client. It coordinates conferencing features, audio/video streaming, screen sharing, and chat, and often spawns multiple child processes to handle separate tasks such as the user interface, media streams, and background services.
GoToMeeting uses a multi-process architecture: the launcher starts the UI, while streaming and media tasks run in separate processes, and background services handle updates and notifications.
Quick Fact: GoToMeeting adopted a multi-process design to improve responsiveness and stability during meetings; separate processes help isolate audio/video and UI workloads.
Types of GoToMeeting Processes
- Main UI Process: Handles the GoToMeeting main window, controls, and user interaction
- Media/Renderer Process: Video/audio pipelines and rendering for active meetings
- Screen Sharing Process: Screensharing pipeline and compositor for shared content
- Background Service Process: Notifications, background tasks, and sync services
- Updater Process: GoToMeeting updater and installer tasks
- Telemetry/Diagnostics Process: Usage data collection and diagnostic helpers
Is gotomeeting.exe Safe?
Yes, gotomeeting.exe is safe when it's the legitimate file from LogMeIn/GoToMeeting, downloaded from official sources or pre-installed by the manufacturer.
Is gotomeeting.exe a Virus or Malware?
The real gotomeeting.exe is NOT a virus. However, malware can masquerade with similar names. Always verify the path and signature.
How to Tell if gotomeeting.exe is Legitimate or Malware
- File Location: Must be in
C:\Program Files\GoToMeeting\GoToMeeting.exe or C:\Program Files (x86)\GoToMeeting\GoToMeeting.exe. Any gotomeeting.exe elsewhere is suspicious.
- Digital Signature: Right-click the file in Explorer → Properties → Digital Signatures. Should show an issuer like "LogMeIn, Inc." or related GoToMeeting signing authority.
- Resource Usage: Normal usage is 5-30% CPU per active meeting, 100-400 MB total memory. Extremely high usage when idle is suspicious.
- Behavior: GoToMeeting should run when you open a meeting or when a background updater runs. Persistent background execution without UI may indicate malware.
Red Flags: If gotomeeting.exe is located outside the GoToMeeting folder (e.g., Temp, AppData, System32), runs without user action, lacks a valid signature, or consistently uses high resources, scan with antivirus software. Look for similarly-named files like "gotomeeting.exe" spoofing.
Why Is gotomeeting.exe Running on My PC?
gotomeeting.exe runs when you start GoToMeeting or when a meeting is active, and may also run background services to ensure notifications and updates are available.
Reasons it's running:
- Active Meeting or Conference: You're in an ongoing GoToMeeting session; the process handles audio/video streams and UI updates for the call.
- Background Services: GoToMeeting runs background tasks for notifications, calendar integration, and updates even when the main window is not visible.
- Startup Launch: GoToMeeting is configured to launch automatically at Windows startup, so the process may start before you sign in.
- Screen Sharing or Remote Control: If you engage screen sharing or remote control, dedicated processes handle the streaming and rendering of shared content.
- Background Sync: The app may synchronize events, meetings, and preferences with your GoToMeeting account in the background.
Can I Disable or Remove gotomeeting.exe?
Yes, you can disable gotomeeting.exe. It's safe to close GoToMeeting when not in use, and you can uninstall it completely if you prefer a different conferencing solution.
How to Stop gotomeeting.exe
- End Active Meetings: Leave or End the current meeting from the GoToMeeting window, or use the Quit/Close option.
- Quit GoToMeeting: Use the system tray icon to exit the application completely.
- End All Processes: Open Windows Task Manager (Ctrl+Shift+Esc), locate GoToMeeting.exe, right-click → End Task
- Prevent Startup: Task Manager → Startup tab → Disable GoToMeeting
- Stop Background Apps: GoToMeeting Settings → General → uncheck "Keep GoToMeeting running in the background"
How to Uninstall GoToMeeting
- ✔ Windows Settings → Apps → Apps & Features → GoToMeeting → Uninstall
- ✔ Control Panel → Programs → Uninstall a program → GoToMeeting → Uninstall
- ✔ Consider alternatives: Zoom, Microsoft Teams, Webex, or Skype
Common Problems: High CPU or Memory Usage
If gotomeeting.exe is consuming excessive resources:
Common Causes & Solutions
- Active meeting with many participants: Reduce video quality, mute inactive participants, or switch to audio-only mode when bandwidth is limited.
- Background updates or sync: Pause or schedule updates; check for unnecessary background syncing in Settings.
- Too many concurrent screens or streams: Close unused screens or stop screen sharing; limit concurrent streams.
- Outdated GoToMeeting version: Update to the latest version from GoToMeeting and check for driver updates.
- Resource-heavy extensions or plugins: Disable or remove unnecessary extensions or plugins related to conferencing.
- Hardware acceleration: Try toggling hardware acceleration in Settings → Performance.
Quick Fixes:
1. In meeting, open GoToMeeting Task Manager to identify high-usage components
2. Close nonessential screens and disable video for idle participants
3. Update GoToMeeting to the latest version
4. Disable unnecessary background features in Settings
5. Restart GoToMeeting or the computer if issues persist
Frequently Asked Questions
Is gotomeeting.exe a virus?
No, the legitimate gotomeeting.exe from LogMeIn/GoToMeeting is not a virus. Verify the path is in C:\Program Files\GoToMeeting\ and that the file is digitally signed by a GoToMeeting signing authority.
Why is gotomeeting.exe using so much CPU?
High CPU is usually caused by active meetings with video, screen sharing, or problematic extensions. Use GoToMeeting Task Manager (Ctrl+Shift+Esc) to identify the culprit, then pause video, end streams, or disable extensions.
Can I delete gotomeeting.exe?
You can uninstall GoToMeeting from Windows Settings → Apps if you no longer need it. Your meeting history may be preserved if you sign in; otherwise, data is removed based on your account settings.
Can I disable gotomeeting.exe?
Yes. You can quit the app, disable startup in Task Manager, and stop background processes in GoToMeeting settings. This prevents automatic launches at startup or when idle.
Why is gotomeeting.exe running at startup?
GoToMeeting can be configured to launch at Windows startup for quick access. If undesired, disable it in Task Manager → Startup or in GoToMeeting settings.
How do I reduce GoToMeeting's memory usage?
Close unused meetings, disable video on inactive participants, reduce shared content quality, clear temporary data, and enable Memory Saver if available in Settings.