Quick Answer
gitkraken-helper.exe is safe. It is GitKraken's official helper process that coordinates background tasks such as SSH agent handling, credential storage, and repository hooks to support the main GitKraken app.
Is it a Virus?
NO - Safe
Should be located in C:\Program Files\GitKraken\ or C:\Program Files (x86)\GitKraken\
Warning
Multiple helper processes can run
GitKraken uses a helper to manage background tasks; several instances may appear during heavy operations
Can I Disable?
YES
Closing GitKraken stops the helper; you can disable certain background features in GitKraken settings
What is gitkraken-helper.exe?
gitkraken-helper.exe is the companion executable for the GitKraken Desktop app. It runs in the background to coordinate authentication, git hooks, credentials, and lightweight task orchestration so the GUI stays responsive.
This helper runs as a small, separate process that communicates with the main GitKraken UI via IPC. It handles non-UI tasks like SSH agent, credential streaming, and repository event handling to keep the app snappy.
Quick Fact: GitKraken uses a dedicated helper to separate background work from the UI, improving stability during large repos.
Types of GitKraken Helper Processes
- Launcher Process: Starts GitKraken and initializes helper components
- UI Coordination Process: Syncs user actions between the window and background tasks
- Credential/SSH Helper: Manages credentials and SSH keys for repositories
- Background Task Processor: Handles hooks, LFS operations, and event listeners
- Notification/Update Poller: Checks for updates and notifies user of changes
Is gitkraken-helper.exe Safe?
Yes, gitkraken-helper.exe is safe when it originates from GitKraken, Inc. and is located in the official installation directory.
Is gitkraken-helper.exe a Virus or Malware?
The legitimate gitkraken-helper.exe is NOT a virus. Malware may mimic names; verify the digital signature and path.
How to Tell if gitkraken-helper.exe is Legitimate or Malware
- File Location: Check that the file is located at C:\Program Files\GitKraken\gitkraken-helper.exe or C:\Program Files (x86)\GitKraken\gitkraken-helper.exe. Other paths are suspicious.
- Digital Signature: Right-click gitkraken-helper.exe -> Properties -> Digital Signatures. Should show "GitKraken, Inc." as the signer.
- Resource Usage: Normal usage is modest CPU and memory while GitKraken is running; excessive idle resources can be suspicious.
- Behavior: GitKraken helper should run only when the GitKraken app runs or performs background tasks. Persistent background activity when GitKraken is closed is suspicious.
Red Flags: If gitkraken-helper.exe is found outside the GitKraken installation folder, lacks a valid signature, or exhibits unusual network activity, scan with antivirus software.
Why Is gitkraken-helper.exe Running on My PC?
GitKraken spawns a helper to manage background tasks and to provide a fast, responsive UI experience even with large repositories.
Reasons it's running:
- Active GitKraken Session: You have GitKraken open or recently used; helper coordinates UI actions and background tasks.
- Background Credential Management: The helper keeps credentials and SSH keys ready for quick repository access.
- SSH Agent and Key Handling: It manages SSH agent connections for Git operations in remote repos.
- Git Hooks and LFS: It processes pre/post-commit hooks and Git LFS transfers in the background.
- Update Checks and Notifications: The helper checks for updates and notifies you to install new releases.
Can I Disable or Remove gitkraken-helper.exe?
Yes, you can disable gitkraken-helper.exe. However, doing so may reduce GitKraken performance and background tasks; closing the app or adjusting settings is recommended.
How to Stop gitkraken-helper.exe
- Close GitKraken: Exit the GitKraken application to stop the helper from running
- End Task: Open Task Manager, locate gitkraken-helper.exe, and End Task
- Disable Startup: Task Manager > Startup tab > Disable GitKraken
- Disable Background Tasks: In GitKraken settings, disable "Continue running background tasks when GitKraken is closed"
How to Uninstall GitKraken
- ✔ Windows Settings → Apps → Apps & Features → GitKraken → Uninstall
- ✔ GitKraken Setup Wizard → Uninstall
- ✔ Backup or sync your repositories if needed before uninstall
Common Problems: High CPU, Memory, or Background Activity
If gitkraken-helper.exe is using excessive resources or behaving oddly, try targeted fixes below.
Common Causes & Solutions
- Active large repository operations: Limit background tasks in GitKraken or pause repo operations until needed
- Background credential/SSH handling: Refresh credentials; ensure SSH keys are correctly configured; restart GitKraken
- Outdated GitKraken: Update to the latest GitKraken version from gitkraken.com
- Conflicting extensions or integrations: Disable problematic integrations or extensions within GitKraken
- Corrupted local cache: Clear GitKraken cache or reinstall to reset the environment
- Antivirus false positives: Whitelist gitkraken-helper.exe in your antivirus software
Quick Fixes:
1. Close and reopen GitKraken to reset the helper
2. Update GitKraken to the latest version
3. Clear app cache and log files from the GitKraken data folder
4. Check startup settings and disable auto-launch if needed
5. Ensure background tasks are allowed in your antivirus settings
Frequently Asked Questions
Is gitkraken-helper.exe a virus?
No. The legitimate gitkraken-helper.exe is part of the GitKraken Desktop app and should reside in the official installation folder.
Why is gitkraken-helper.exe running when GitKraken isn't open?
The helper may run in the background to coordinate background tasks, credentials, and IPC so that GitKraken starts up quickly.
Where is gitkraken-helper.exe located?
Common locations include C:\Program Files\GitKraken\gitkraken-helper.exe or C:\Program Files (x86)\GitKraken\gitkraken-helper.exe, depending on your system.
Can I disable gitkraken-helper.exe?
Yes. You can close GitKraken, disable startup, or turn off background task options in GitKraken settings.
How do I uninstall GitKraken safely?
Use Windows Settings > Apps > GitKraken > Uninstall. Ensure you backup or sync your repos if needed before uninstall.
Does gitkraken-helper.exe affect repository operations?
It helps with background tasks like SSH agent and credentials; disabling it may impact startup speed and background operations.