dism.exe

Deployment Image Servicing and Management (DISM) Tool

System UtilitySafeWindows Servicing
CPU Usage
1-10%
Memory
10-200 MB
Location
C:\Windows\System32
Publisher
Microsoft Corporation

Quick Answer

dism.exe is safe. It's Microsoft's official Deployment Image Servicing and Management tool used for servicing Windows images (online and offline).

Is it a Virus?
✔ NO - Safe
Must be in C:\Windows\System32\dism.exe or C:\Windows\SysWOW64\dism.exe
Warning
DISM runs during servicing tasks
If dism.exe is running unexpectedly, verify legitimate Windows servicing scripts or updates
Can I Disable?
✔ YES
DISM is a system utility. You typically run it on demand; there is no persistent background service to disable.

What is dism.exe?

dism.exe is the Deployment Image Servicing and Management tool built into Windows. It services Windows images (online and offline), enabling you to add or remove packages, enable features, repair the component store, mount images, and perform health checks from an elevated command prompt or PowerShell.

DISM interfaces with Windows servicing components to modify Windows images (WIM/FFU) or the running OS with commands like /Online, /Image, /Cleanup-Image, and /RestoreHealth. It is essential for feature management, servicing reliability, and image health verification.

Quick Fact: DISM has been a core Windows servicing tool since Windows 7/Server 2008 era and is still the recommended utility for image health and feature servicing.

Types of DISM Operations

Is dism.exe Safe?

Yes, dism.exe is safe when located in the legitimate Windows system directory (C:\Windows\System32 or C:\Windows\SysWOW64) and used with trusted Microsoft-provided commands.

Is dism.exe a Virus or Malware?

The real dism.exe is NOT a virus. However, malware can masquerade as system utilities; verify the file location and digital signature.

How to Tell if dism.exe is Legitimate or Malware

  1. File Location: Must be in C:\Windows\System32\dism.exe or C:\Windows\SysWOW64\dism.exe. Any other path is suspicious.
  2. Digital Signature: Right-click the file in File Explorer → Properties → Digital Signatures. Should show a valid Microsoft signature (e.g., "Microsoft Corporation" or "Microsoft Windows").
  3. Resource Usage: Normal DISM usage is low to moderate. Unexplained constant high CPU with no servicing task is suspicious.
  4. Behavior: DISM runs only when you issue a servicing command or during Windows Update servicing. Background running without user action is unusual.

Red Flags: If dism.exe is located outside C:\Windows\System32 or C:\Windows\SysWOW64, lacks a valid signature, or runs without a servicing task, scan with Windows Defender and verify with sfc /scannow.

Why Is dism.exe Running on My PC?

dism.exe runs when Windows image servicing or maintenance operations are invoked, either against the online system or an offline image you are servicing. It may also run as part of update or feature servicing workflows.

Reasons it's running:

Can I Disable or Remove dism.exe?

DISM is a core Windows tool and should not be removed. You can reduce risk by not running servicing tasks unless needed, and ensure only trusted administrators use it.

How to Stop dism.exe

Is it possible to uninstall dism.exe?

Common Problems: DISM Fails or Hangs

If dism.exe fails or takes too long, try targeted servicing and verify image health. Common issues relate to image corruption, permissions, or connectivity for online servicing.

Common Causes & Solutions

Quick Fixes:
1. Open an elevated CMD or PowerShell and run: dism /Online /Cleanup-Image /RestoreHealth
2. If online servicing fails, provide a known-good source: dism /Online /Cleanup-Image /RestoreHealth /Source:wim:C:\sources\install.wim:1 /LimitAccess
3. Check logs at C:\Windows\Logs\DISM\dism.log for detailed errors
4. Run sfc /scannow to repair system files
5. Retry servicing with /CheckHealth and /ScanHealth to gauge image health

Frequently Asked Questions

What is dism.exe used for?

dism.exe is the Deployment Image Servicing and Management tool used to service Windows images (online and offline), manage features, packages, drivers, and repair the Windows component store.

Is dism.exe safe to run?

Yes, when used from the legitimate Windows path (C:\Windows\System32\dism.exe or C:\Windows\SysWOW64\dism.exe) and with trusted Microsoft commands.

Can DISM fix Windows Update errors?

Yes. DISM can repair the Windows image and the component store, which often resolves Windows Update failures when used with /RestoreHealth.

Where is dism.exe located?

Its primary location is C:\Windows\System32\dism.exe; a 32-bit host may also have C:\Windows\SysWOW64\dism.exe in some environments.

How do I use DISM offline?

Mount an offline image with DISM /Image:<path> (e.g., /Image:C:\Images\MyImage) and apply changes like packages or features without affecting the running OS.

Can DISM be used without an internet connection?

Yes, if you supply a local source image with /Source or mount a local WIM/FFU containing the required packages.

Related Processes