Bomgar Updater
Bomgar Updater is a dedicated background service that monitors Bomgar's remote support software for new releases, security patches, and feature updates. It automatically checks Bomgar's update server, downloads verified packages, and applies them to the Bomgar client to keep connections secure and compliant with current policies.
The updater uses signed update packages, validates integrity, and installs updates without disrupting active sessions. It operates under privilege levels defined by Bomgar and can be configured by IT to control update timing and deployment in enterprise environments.
Bomgar Updater is an official component of the Bomgar Remote Support product line. It runs as a trusted Windows service and is designed to update Bomgar components only. It uses signed update packages, communicates with Bomgar's servers over TLS, and follows standard security controls to minimize risk. When installed from Bomgar's distribution channels, it won't execute arbitrary code or install third-party software. Administrators can review its activity in the Windows Event Log and set policies to govern update timing and permission prompts.
No—bomgar-updater is a legitimate updater component from Bomgar. If you did not install Bomgar software or the updater is located in an unexpected folder, treat it as suspicious and verify integrity. The updater should be digitally signed, reside in the standard Bomgar directories, and show normal network behavior. If there are any doubts, run a security scan and compare hashes against Bomgar's published checksums.
Red Flags: If the updater is missing a signature, located outside standard paths, renamed, or exhibits unusual network behavior (frequent external downloads or TLS errors), treat it as high risk and isolate the system until confirmed legitimate.
Reasons it's running:
You can disable automatic updates temporarily via the Bomgar Administration Console or Windows services manager, but doing so will prevent the product from receiving security patches and feature improvements. It is recommended to configure a controlled update plan rather than permanently disabling it.